Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site acknowledge that access to and use of this site are subject to the following terms and conditions and other relevant law. If you do not agree with all these terms and conditions, please do not use this site.


Under Canadian and worldwide copyright laws, the whole content of this site, including but not limited to text, images, and code, is copyrighted as a collective work. TheVapeShop ‘ licensed works are included in the collective work. TheVapeShop copyright ©. ALL RIGHTS RESTRICTIVE. Permission is allowed to electronically copy and print hard copy elements of this website solely for the purpose of placing an order with TheVapeShop or purchasing TheVapeShop products. You may view and, subject to any expressly indicated restrictions or limits pertaining to specific material, download or print parts of the material from the various areas of the site for your own non-commercial use, or to place an order with TheVapeShop or to purchase TheVapeShop products. Any other use of the content of this site, including but not limited to reproduction, distribution, display, or transmission, is strictly forbidden unless allowed by TheVapeShop, Inc. You also agree not to alter or remove any proprietary notices from anything obtained through the site.


All TheVapeShop trademarks, service marks, and trade names used on the site are TheVapeShop trademarks or registered trademarks.

Warranty Disclaimer

This site and its materials and goods are offered “as is” and without any express or implied warranties of any kind. TheVapeShop disclaims all warranties, express or implied, to the maximum extent permitted by applicable law, including, but not limited to, implied warranties of merchantability, fitness for a specific purpose, and noninfringement. TheVapeShop makes no representation or warranty that the site’s services will be uninterrupted or errorfree, that faults will be rectified, or that this site or the server that hosts it are free of viruses or other harmful components. TheVapeShop makes no warranties or representations about the use of the materials on this site in terms of their correctness, accuracy, sufficiency, or otherwise.

Limitation of Liability

For any special or consequential damages resulting from the use or inability to use the contents on this website or the performance of the goods, even if TheVapeShop has been warned of the potential of such damages. Because applicable legislation may not permit the limitation or exclusion of responsibility or incidental or consequential damages, the aforementioned limitation or exclusion may not apply to you.

Errors in Typography

If a TheVapeShop product is accidentally posted at an inaccurate price, TheVapeShop maintains the right to refuse or cancel any orders placed for the incorrectly priced product. TheVapeShop maintains the right to refuse or cancel any such orders, regardless of whether they have been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, TheVapeShop will reimburse your credit card account for the erroneous price.


These terms and conditions apply to you after you visit the site and/or complete the registration or purchasing procedure. TheVapeShop has the right to cancel these terms and conditions, in whole or in part, at any time and for any cause. Theclauses concerning copyright, trademarks, disclosure, limitation of liability, indemnity, and other matters will survive any termination.


TheVapeShop may provide you notice via e-mail, general notice on the site, or other reliable manner to the address you have supplied to TheVapeShop,


Your use of this site is governed by the laws of the province of Ontario, Canada, without regard to choose of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that any legal proceeding arising out of or pertaining to this site (including but not limited to the purchase of TheVapeShop goods) will be heard and resolved in the state or provincial courts ofToronto, Ontario. Any cause of action or claim you may have with regard to the site (including, but not limited to, the purchase of TheVapeShop goods) must be brought within one (1) year of the claim or cause of action being made. TheVapeShop’ failure to insist on or enforce strict compliance with any provision of these terms and conditions shall not be interpreted as a waiver of that provision or right. Neither the parties’ course of conduct nor trade practice shall act to change any of these terms and conditions. TheVapeShop reserves the right to delegate its rights and responsibilities under this agreement to any third party at any time and without notice to you.

Use of site

Harassment in any way or form on the site is absolutely prohibited, including by e-mail, chat, or the use of obscene or abusive language. It is unlawful to impersonate anyone, including a TheVapeShop or other licensed employee, host, or representative, as well as other users or visitors to the site. You are not permitted to upload, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable and that may constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violate any law. You are not permitted to post commercial content on the site or use it to persuade people to join or become members of any other commercial online service or other organization.

Participation Disclaimer

You acknowledge thatTheVapeShop is merely acting as a passive conduit for such distribution by allowing you to view and distribute usergenerated content on the site, and that DashVapes has no obligation or liability relating to any content or activities on the site. TheVapeShop does reserve the right to block or remove communications or materials that are (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) infringing on another’s copyright, trademark, or other intellectual property right; or (d) offensive or otherwise unacceptable to TheVapeShop in its sole discretion.

Use of products (E-Juice)

TheVapeShop, Inc. makes NO CLAIMS about the efficacy of our products in any application. You agree to use any e-liquid products purchased on this site at your own risk.

Nicotine’s Hazard

This product is only for people aged 19 and up, not for children, pregnant or nursing women, or people who have or are at risk of heart disease, high blood pressure, diabetes, or who are taking depression or asthma medication. Do not use this product if you have a known allergy or sensitivity to nicotine or any combination of inhalants. Before using any nicotine product, talk to your doctor.

This product is sold solely for recreational purposes; it has not been tested as a smoking cessation product. Nicotine is toxic. Avoid swallowing. If you do, seek medical help right away. If you come into contact with your eyes, immediately rinse them with cold water and seek medical help. Nothing should be consumed, swallowed, or placed on your tongue. Also, keep it out of children’s reach. Nicotine should not come into contact with your eyes. If something gets into your eyes, see a doctor right away. It can cause severe irritation and should be treated as soon as possible.

Propylene Glycol (PG), USP GRADE, and Vegetable Glycerin, USP GRADE and KOSHER, are both used in our E-Liquid blends. Pharmaceutical grade or quality is referred to as “USP GRADE.” Irritation and allergic reactions have been linked to PG. Before using any products containing propylene glycol, talk to your doctor. Please contact us for more information. Nicotine is habit forming and addictive. Keep it out of children’s reach. Some of our products contain nicotine, a chemical linked to birth defects and other reproductive problems in some states and provinces. TheVapeShop, Inc. only sells equipment and e-liquid to people over the age of 19. TheVapeShop, Inc. products are intended for use by consenting, informed adults over the age of 19 who want to use them for personal pleasure. Nicotine or nicotine products should not be available to anyone under the age of 19. “Not FDA or HC” was assessed and the FDA and Health Canada have not approved electronic cigarettes to treat or diagnose any disease or condition. They are

Use of products (hardware)

Some of our products, whether purchased fromTheVapeShop or elsewhere, may require the use of batteries. You agree to holdTheVapeShop, Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively, the “Service Providers”) harmless from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any malfunctions, injuries, or anything else that may result from the use of battery-powered devices.


You agree to indemnify, defend, and hold harmless TheVapeShop, Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, injuries, illnesses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.

Third-Party Links

TheVapeShop may provide links to third-party websites in order to provide more value to our visitors. Regardless of whether the third party is affiliated with TheVapeShop, TheVapeShop has no control over the linked sites, which all have their own privacy and data collection policies. You access these linked sites at your own risk because they are only for your convenience. TheVapeShop, on the other hand, seeks to protect the integrity of its company website and the links placed upon it, and thus requests any feedback not only on its own site, but also on sites to which it links (including if a specific link does not work).


Customers may choose from a variety of delivery choices at TheVapeShop. The delivery option you select has no bearing on the time it takes to submit or process your purchases. We make every effort to dispatch all in-stock orders ordered by 1:30 p.m. EST the same day. However, in rare cases, processing and shipping your item may take up to three days. For your safety, we wrap our shipments in a discrete manner. Backordered products will be sent as soon as possible.

In Canada, we provide Canada Post and UPS shipping alternatives. On the checkout page, shipping costs are calculated. On the checkout page, and a delivery estimate will be displayed.


Every bundle, without exception, includes the Proof of Age option (18+, 19+, or 21+ depending on your region, state, or nation).

All packages will require a signature upon delivery because we employ this option for all shipments.

If you are not at home when delivery is attempted, the parcel will be left at your local post office, where you will be required to provide proof of age in order to sign for and receive the box.

Any fees connected with packages that are returned to sender due to an inability to identify proof of age will not be refunded.

In compliance with Canadian legislation, every product leaving our facility will be required to be age confirmed. The cargo may only be picked up by the individual mentioned in the “Shipping” columns.

The package will not be released to anybody else by the carrier.


Sameday delivery is available in a limited number of postal zones around several of TheVapeShop’s retaillocations across Canada. You must order before 11:30 a.m.,

living in a qualifying delivery zone, and select Same Day Delivery as your shipping option. The service costs $8.00 plus tax (it’s free if your purchase exceeds $35). Your order may arrive the following day if you pick the FREE same-day delivery option. Except on holidays, deliveries are made every day. Deliveries will come between 12:00 PM and 9:00 PM at your home. In Ottawa, deliveries are only made Monday through Friday. You must display the driver, identification proving that you are at least 19 years old. Failure to do so will result in a failed delivery and a $6.00 cost to retry delivery on a different day.

Please confirm that you will be accessible to accept the delivery.You will receive an email and SMS after your shipment has been shipped, asking you to confirm that you will be able to receive it or reschedule the delivery to a later day.Please note that if we are unable to successfully deliver after you confirm the delivery due to no fault of our couriers, there will be a $6.00 re-delivery fee.You may acquire an expected delivery time by monitoring your order using the tracking number you got.


We retain the right to cancel any orders that we believe are too large to ship for free.

(Examples include unusually heavy or huge and cumbersome items, among other things.)On these goods, you will have the option of paying for shipping.

Free-shipping orders must come from the same fulfillment location. If all of the goods on your purchase are out of stock at one distribution center and must be sent from various locations, we will contact you to ask if you want to replace the item or pay for additional postage.

We will deduct the shipping fees from the initial shipment (even if it was free for you) and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible for if your item is not successfully delivered due to an issue that we deem to be your fault (wrong address, failure to pick up, underage), from any potential refund you may be eligible for.Import tariffs, taxes, and/or brokerage fees may apply to orders sent to locations outside of Canada and the European Union.We have no control over this.


All in-stock orders are processed seven days a week (excluding holidays).

Please keep in mind that if you obtain a tracking number on a weekend or major holiday, your purchase will be readied for shipment but will not be handed over to a shipping carrier until the next business day.

If there are any queries or concerns about your order, we have the right to need additional processing time.

We make every effort to contact you by phone or email only when absolutely essential.

Please ensure that you supply us with up-to-date contact information during the checkout process.

Any anticipated order processing delays are prominently displayed on the product page.

A notification is issued via a site-wide message if we are experiencing higher-than-normal order volume. Typically, in-stock orders placed before 1:30 PM EST will go out the same day. (Delivery will depend on the carrier).


On Saturdays, Sundays, and significant holidays, most carriers do not deliver shipments. We ship inside Canada via Canada Post Tracing

When we print your shipping label during order processing, we produce tracking numbers automatically.


The tracking number is then forwarded to the email address you gave at checkout, with the subject “Your purchase has shipped!” If you have not received a tracking number, please check your spam folder. Logging into “My Account” will also allow you to access and examine all tracking information.


TheVapeshop ensures every shipment it sends up to $100.00 on tracked packages only. Insurance is not included with free shipping items.


When delivering to most locations across the world, TheVapeShop offers many shipping choices at varying pricing ranges.

Please be aware of the legislation of the nation to where you are sending your order.

We specialize in delivering delicious e-liquid and low-cost gear to Canada from Canada.

When you get your delivery, you may be charged extra import fees and taxes.

This is based on your country’s rating and is beyond our control.

Order Cancellations and Changes

Order cancellations or revisions are available. If the order has not yet been dispatched, please contact us as soon as possible and we will try our best to accommodate any modifications. Prior to receive a refund, you must return the shipment to us once it has shipped. The cost of shipping is non-refundable.

Only orders for electronic cigarette liquid (or ejuice) that have not yet been created can be canceled. We are unable to cancel, refund, or credit juice that has already been made, even if it is still within our facilities, because we mix to order.